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Lisa was extremely professional, friendly and helpful. Any questions I had, Lisa dealt with them quickly. She kept me informed at all times. For example there was a slight hiccup with the Zurich policy not being set up so Lisa immediately got on to the phone to them and the situation was resolved within 30 minutes.  We were very happy with the service provided by Lisa. I felt under no pressure at all. I would have no hesitation in recommending Lisa to my family and friends if the situation arises. 

Mrs Rothery, Darwen